about

  • welcome

  • v.01

  • portfolio

  • ©2025

  • crafting since y:2017

  • design leader

I’m Valé Villegas — a design leader and equity advocate helping organizations turn complexity into clarity and build experiences that actually work.

I bring over 8 years of experience leading service and product design across healthcare, government, retail, and finance—helping teams align around purpose, untangle complexity, and build solutions that scale with integrity. Whether I’m designing a national onboarding framework or running ads to test an idea on TikTok, I care about what makes an experience truly feel human—and how systems can be shaped to support that.

My work blends systems thinking, equity, and deep listening—making space for what people need, even when they don’t have the words for it yet. I lead with clarity, craft with intention, and always design with the people doing the work (and the living) in mind.

education

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education

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education

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BS in Aerospace Engineering

University of Central Florida

2011-2017

Built a foundation in systems thinking and problem-solving — skills that continue to shape my approach to design today.

BS in Aerospace Engineering

University of Central Florida

2011-2017

Built a foundation in systems thinking and problem-solving — skills that continue to shape my approach to design today.

BS in Aerospace Engineering

University of Central Florida

2011-2017

Built a foundation in systems thinking and problem-solving — skills that continue to shape my approach to design today.

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Years of Experience

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Successful

Projects

experience

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experience

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experience

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Senior Service Designer

Steampunk

2023-2025

Led the end-to-end design of FEMA’s disaster claims platform, collaborating across policy, engineering, and field teams to build a human-centered system on Salesforce. Designed with clarity, equity, and national scale in mind.

Senior Service Designer

Steampunk

2023-2025

Led the end-to-end design of FEMA’s disaster claims platform, collaborating across policy, engineering, and field teams to build a human-centered system on Salesforce. Designed with clarity, equity, and national scale in mind.

Senior Service Designer

Steampunk

2023-2025

Led the end-to-end design of FEMA’s disaster claims platform, collaborating across policy, engineering, and field teams to build a human-centered system on Salesforce. Designed with clarity, equity, and national scale in mind.

Service Designer

Accenture Sog

2020-2022

ed design for Fortune 500 clients, translating strategic insights into actionable service concepts. Focused on user research, concept development, and future-state blueprinting.

Service Designer

Accenture Sog

2020-2022

ed design for Fortune 500 clients, translating strategic insights into actionable service concepts. Focused on user research, concept development, and future-state blueprinting.

Service Designer

Accenture Sog

2020-2022

ed design for Fortune 500 clients, translating strategic insights into actionable service concepts. Focused on user research, concept development, and future-state blueprinting.

Innovation Design Senior Consulting Analyst

Accenture

2020

Designed innovation frameworks for consumer products and mentored junior team members. Facilitated cross-functional workshops to explore bold, human-centered solutions.

Innovation Design Senior Consulting Analyst

Accenture

2020

Designed innovation frameworks for consumer products and mentored junior team members. Facilitated cross-functional workshops to explore bold, human-centered solutions.

Innovation Design Senior Consulting Analyst

Accenture

2020

Designed innovation frameworks for consumer products and mentored junior team members. Facilitated cross-functional workshops to explore bold, human-centered solutions.

Senior Consulting Analyst

Accenture

2017-2020

Led interdisciplinary teams through iterative design sprints to align digital systems with business needs. Focused on building thoughtful service experiences from the ground up

Senior Consulting Analyst

Accenture

2017-2020

Led interdisciplinary teams through iterative design sprints to align digital systems with business needs. Focused on building thoughtful service experiences from the ground up

Senior Consulting Analyst

Accenture

2017-2020

Led interdisciplinary teams through iterative design sprints to align digital systems with business needs. Focused on building thoughtful service experiences from the ground up